What is ‘Discord video call not working’ issue in Windows 10?
In this post, we are discussing on “How to fix Discord video call not working issue on Windows 10/8/7”. You will be guided with easy steps/methods to resolve the issue. Let’s starts the discussion.
‘Discord’: Discord is Voice Over Internet Protocol (VoIP), instant messaging and digital distribution platform designed & developed by creating communities. This platform offers you to communicate with voice calls, video calls, text messaging, media & files in private chats. Discord Software is available for Microsoft Windows OS, MacOS, Android, iOS, iPadOS, Linux and web browsers.
However, several Discord users reported that they faced ‘Discord video call not working’ issue on their device while they tried to make Discord video call. The possible reason behind this issue can be bad configuration in voice settings of Discord like Discord Input mode, OpenSL, SE, etc. Also, outdated or corrupted Discord Software itself in your Windows computer could be one core reason for this problem.
This issue prevents you from accessing Discord video call feature or making video call. Problem with video card driver and sound card driver in your Windows 10 computer could be reason behind this issue. It might possible that your computer’s graphics card driver and sound card driver is outdated or corrupted and causing ‘No sound issue’, ‘Computer can’t recognising your audio device’, ‘Display Adapter driver is not installed’ or other issues.
If there is any issue with drivers and components of your graphics card and sound card in computer, then you might receive this type of issue like you can’t use Discord’s video call feature. In such case, you can try to resolve the issue by updating your sound card/video card drivers in computer. Moreover, network/internet connection problem could be other possible reasons behind the issue.
You should make sure that you have strong network/internet connection with high speed that could help you to run Discord Video call without any issue. If you are facing the same issue, then you are in right place for the solution. Let’s go for the solution.
How to fix Discord video call not working issue in Windows 10/8/7?
Method 1: Fix ‘Discord video call not responding/working’ issue with ‘PC Repair Tool’
If this issue occurs due to some problem with your Windows computer, then you can try to resolve the issue with ‘PC Repair Tool’. This software offers you to find and fix BSOD errors, EXE errors, DLL errors, problems with programs, malware or viruses issues, system files or registry issues and other system issues with just few clicks. You can get this tool through button/link below.
Method 2: Disable VPN programs
Sometimes, this issue occurs in computer due to VPN programs. It might possible your VPN program is not allowing to you from accessing video chat feature of Discord for some reasons. However, Discord’s developer confirmed that it doesn’t work at all with VPN that doesn’t have UDP. You should make sure you have VPN program with UDP feature on it.
To check this, you can open your browser and visit official site of your VPN program you are currently using, then check the detailed information about your VPN information and check if it supports UDP. If not, you can disable you VPN program in order to resolve this issue.
Method 3: Check App permissions
You should make sure that Discord app is allowed to access your computer’s camera, Mic and storage in your system’s privacy settings. Also, your camera and microphone should be in working condition and are enabled in your device.
If they are not enabled, you should try to enable them and check if the trouble is resolved. In Windows 10, you should also navigate to your ‘Privacy Settings’ in ‘Settings’ App and check if ‘Discord App’ is allowed to video call means Microphone and camera are enabled properly.
Method 4: Update Video card driver and sound card driver in Windows 10
Problem with video card and sound card driver can cause no sound from Discord App and ‘Discord video call not working’ issues. You should make sure your sound card and video card driver is up-to-date.
Step 1: Press ‘Windows + X’ keys on keyboard and select ‘Device Manager’
Step 2: Expand ‘Display Adapters’ category, right-click on your Graphics card driver and select ‘Update Driver’. Follow on-screen instructions to finish update process.
Step 3: Now, expand ‘Sound, video and game controllers’ category, right-click on your sound card driver and select ‘Update Driver’. Follow on-screen instructions to finish update process
Step 4: Once done, reboot your computer and check if the trouble is resolved.
Update Graphics card driver and sound card driver [Automatically]
You can also try to update your video card and sound card driver with ‘Automatic Driver Update Tool’. This software will automatically find the latest updates for all Windows drivers and then install them into computer. You can get this tool through button/link below.
Method 5: Change Region
Another possible way to fix this issue is to change your region while staying inside the call. This way, you can fix this problem and experience a huge increase in Discord video call quality and the feature should be working properly after this.
Method 6: Reinstall Discord Software
It might possible to face this issue if Discord Application is problematic or corrupted itself. In such case, you can try to fix the issue by uninstalling the Discord application and then reinstall it, or you can update Discord Software to latest built. Once done, please check if the trouble is resolved.
Conclusion
I am sure this post helped you on How to Fix Discord video call not working issue in Windows 10/8/7 computer. You can read & follow our instructions to do so. That’s all. For any suggestions or queries, please write on comment box below.
