In a nutshell, pingsender.exe is a separate process used by Firefox during the shutdown. This process is used to send telemetry data to Mozilla.
If you are a Firefox user, you may see a page with “about telemetry” as the URL. This is the process that actually checks the data which is gathered by Mozilla.
Pingsender.exe is usually located in the C:\Program Files\Mozilla Firefox\’ folder. The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your PC.
Pingsender.exe application error is one of the irritating errors that affect the entire work on computer, updating to Windows 10 is not simple as it seems. According to some users, this error starts appearing just after upgrading to Windows 10.
Some related pingsender.exe application error message
Below is some of the related application error message that appears on the screen, have a look at them:
(pingsender.exe) has encountered a problem and needs to close. We are sorry for the inconvenience.
Fix pingsender.exe has stopped working error.
pingsender.exe. This program is not responding.
(pingsender.exe) is not a valid windows 32 application error.
(pingsender.exe) missing or not found
(pingsender.exe) – Application Error: the instruction at 0xXXXXXX referenced memory error, the memory could not be read. Click OK to terminate the program.
Methods to solve this issue in Windows 10
Technique1: Run SFC scan: This problem also occurs in Windows 10 when your system files gets corrupted or damaged. Therefore, to solve this error perform an SFC scan in your device by following below mentioned steps:
Press Windows icon > type cmd, right-click on it and select run as administrator
In the command prompt, type sfc/scannow and tap the enter key
Wait for the scanning process to get finished
Once completed, restart your computer in order to check the problem got resolved or not.
Technique 2: Check your PC for malware: Many times virus or malware infections also corrupt the application and cause many other problems in the Windows system.
It might happen you are encountering this problem due to virus or malware infection as this damage the app and as a result you start getting the error. so, make sure to scan your computer with a reliable antivirus program in order to make your Windows system virus-free.
Technique 3: Run DISM: If running the sfc scan won’t work then users are suggested to try running the DISM command. So, give a try and follow the steps in order to perform DISM command:
Open Command Prompt as an administrator
Inside it, type the below mentioned command and press enter
DISM.exe /Online /Cleanup-image /Checkhealth
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
Wait for the scanning process to complete as it may takes approx 30 min
Just after completing, restart your system.
Technique 4: Reinstall Windows: If none of the above solutions work in order to solve this issue then it is suggested to reinstall your Windows.
Make sure to install fresh and clean windows and check if pingsender.exe application error is resolved.
Recommended Solution to fix various errors and issues on Windows 10
We often run into errors and issues that cannot be fixed with any manual solutions and hence need an advanced solution. If you have experienced any such issues, then it is recommended to use PC Repair Tool. It is a multi-functional tool that scans your system and fixes various PC errors, removes malware/virus, prevent file loss and also repair the damaged or corrupted Windows system file.
